- Supplier OEM Representation
- Contracted Quality Engineering and Management
- Quality Advisory
Welcome to Kaizen Moto
our mission
We bridge the gap between Tier-1 automotive suppliers and original equipment manufacturers (OEMs) such as BMW, Volkswagen, and Mercedes-Benz. We accomplish this through supplier representation, adaptable quality engineering staffing solutions, and tailored quality advisory services. Our offerings are designed to complement customer quality strategies, ensure compliance with ISO/IATF and VDA standards, and resolve challenges throughout the entire supply chain.
Our Menu of Services
- Supplier OEM Representation & Resident Engineering: Supporting locations in South Carolina, Alabama, and Tennessee
- Contracted Quality Engineering and Management: Supplier, Process, Product, and Systems
- Quality Advisory: Reverse PFMEA and Failure Mode Elimination, CS2 Exit Management, Certification Suspension Recovery, NHTSA Warranty Escalations, Program Launch Support, and Emergency Transfer Management.
JIT Resources
Kaizen Moto provides essential resources to manufacturers when and where it is most needed. Our services range from customized quality consulting aimed at implementing sustainable solutions, to providing OEM supplier representation that enhances and rebuilds customer relationships. Don’t let a lack of skilled resources impede your ability to meet customer demands and expectations. We are here to provide quality engineering support on short notice.
Onsite Supplier OEM Representation
Why onsite OEM representation is Vital for Tier 1 and Tier 2 automotive Suppliers
Resolving issues can be difficult when you are not physically present at the OEM facility to oversee your products. Are deliveries occurring on schedule? Are the products being handled and installed correctly? Who to contact within the customer's management team to dispute or negotiate a chargeback penalty?
Our resident quality engineers act as your on-site representatives for your products directly at the point of use within the OEM facility. Our supplier representation focus is on establishing strong relationships and effective communication channels with the OEM management teams to ensure that any issues are promptly addressed and resolved.
Having a proactive resource on-site at the OEM enhances the ability to resolve issues through informal channels, thus minimizing potential negative impacts on supplier scorecards and decreasing the overall cost of poor quality.
Navigating Challenges with Precision and Insight for BMW, VW, and Mercedes-benz tier suppliers
Our quality resident engineers excel in delivering clear explanations of customer-reported issues. By utilizing our shop floor quality engineering experience, we assess these issues from the perspective of the tier supplier. This combination of field experience, precise information gathering, timely communication, and access to real-time workflow insights ensures we earn your trust and confidence in our supplier representation of your brand.
This approach allows us to proactively identify and resolve issues at their source, thereby preventing formal supplier chargebacks and reducing customer dissatisfaction before it escalates through formal channels.
Our quality resident engineers will:
- Act as a your proactive on-site representative to uphold the integrity of your supplier reliability reputation.
- Engage in Customer Production, Engineering Cubing, Quality, and Plant Trials.
- Provide timely updates on product quality status.
- Perform initial on-site assessments and coordinate containment measures to ensure customer protection.
- Act as a true-informed extension of your team by reviewing FMEA (Failure Mode and Effects Analysis) and CAPA reports before they are shared with the customer.